The Cruise: ITV programme exposes rare behind-the-scenes insight into world of cruising


The Cruise documentary explored some of the many issues faced in the cruising holiday business

Tonight’s episode of The Cruise documentary explored some of the many issues faced in the cruising holiday business. 

Cameras were on board the Regal Princess, as it arrived in Denmark after an 11-day cruise around the Baltic. 

Captain Perrin had to get up before the sun to sail the luxury liner into port. 

Looking out his captain’s window, he said: “When you get up and you can actually see it, it makes life a bit more bearable.”

the cruise itv regal princess
ITV

The Cruise ITV: The documentary explores life on board the Regal Princess

A total of 1,400 staff live and work on board the ship, for up to nine months at a time. 

One of those is hotel manager Dirk from Germany, who has a reputation for perfectionism. 

He said: “It’s extremely busy, it’s very testing. I encourage the team to lead by example, to make sure the ship looks spotless. 

“They know I’m very picky, probably the German reputation. I won’t be afraid.”

Dirk had to oversee the housekeeping operations to make up rooms for the embarking passengers. 

The work involved washing and pressing 20,000 sheets an towels for 1,800 rooms. 

A staggering 3,300 guests embarked on the ship in Denmark before it set sail again for a seven-country tour of the Baltic Sea. 

the cruise itv regal princess
ITV

The Cruise ITV: Housekeeping operations included washing 20,000 sheets and towels

Over in entertainment, on board dancers were busy perfecting their routines.

Dulcie was a dancer who had just recently joined the crew to fulfil her lifelong dream. 

But she was already struggling with the pressure of being away from her friends and family. 

Dulcie said: “A boy just got up and left the other day, he was a really good friend of mine and it’s just sad that he’s gone. He was just missing his life that he used to have. I don’t think a lot of people realise how hard it is.”

It wasn’t just her boyfriend that Dulcie was missing from home. 

She said: “It breaks my heart to even say it but I’ll miss my brother’s wedding. I’m going to earn money so I can buy him a nice present.”

the cruise itv regal princess
ITV

The Cruise ITV: The Regal Princess docked in Denmark where 3,300 passengers embarked

Meanwhile, supervisor Herbert was busy dealing with 41 bags of lost luggage – a task that proves extremely difficult whilst on board a moving ship. 

One family of seven had lost their entire load of luggage on their flight over. 

Herbert said: “If I don’t get their luggage by today, maybe I will start having nightmares, their whole family questioning me: ‘Where’s my bag? Where’s my bag?”

But piece by piece, Herbert managed to track down all the missing baggage from all the different airlines. 

It’s a job he delighted in so much, he personally delivered each case to each guest’s room. 

For an extra touch, he delivered them all a hug to go with it. 

Buoyed by his achievements, Herbert said: “When I’m really excited I just need a hug, I couldn’t stop myself.”

Cruises around the Baltic can be boarded from right here in the UK – with a number of different lines leaving from Portsmouth in 2017



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