United Airways apologises after passenger flies three,000 miles within the WRONG path


Lucie Bahetoukilae, who speaks no English, boarded a aircraft in New York with United Airways. 

The French citizen thought she was travelling from Newark Airport to Paris. 

However hours later, Lucie touched down some three,000 miles away from her vacation spot, in San Francisco. 

Based on ABC, the passenger carried a boarding cross that learn: “Newark to Charles de Gaulle [Paris]”. 

United Airlines passenger New York Paris

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United Airways flew a passenger from New York to San Francisco as a substitute of Paris

However workers on the mistaken gate scanned Lucie’s cross and let her board a special aircraft. 

Lucie stated she approached her seat in 22C to search out it occupied. 

At this level a flight attendant came visiting to examine her boarding cross earlier than allocating her a special seat.

Lucie claims she needed to wait 11 hours in San Francisco earlier than she may board a flight to her meant vacation spot, Paris. 

United Airlines passenger New York Paris
ABC

United Airways passenger Lucie arrived three,000 miles away from her meant vacation spot

After 28 hours in transit, Lucie arrived in France

She stated she didn’t realised the airline had modified the boarding gate for her flight. 

Lucie’s niece, Diane Miantsoko, stated: “If they might have made the announcement in French, she would she have moved gates. 

“After all, as a result of she speaks French she would’ve moved to a different gate.”

United Airlines passenger New York Paris

United Airways has apologised to the passenger and refunded her ticket

When she arrived in San Francisco we ensured she bought on the following flight to Paris and refunded her ticket

United Airways

A United Airways spokesperson stated: “We deeply apologise to Ms. Bahetoukilae for this unacceptable expertise. 

“When she arrived in San Francisco we ensured she bought on the following flight to Paris and refunded her ticket. 

“Our buyer care crew has reached out to her immediately to make sure we make this proper.

“We’re additionally working with our crew in Newark to stop this from occurring once more.”

Final month United Airways apologised after a passenger was injured when he was forcibly dragged off an overbooked flight.



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